Service Reports
Submit and review monthly service delivery reports, SLA compliance summaries, and operational metrics for all managed NADI centres.
Reports ModuleInfrastructure Management
Monitor connectivity status, hardware inventories, and maintenance schedules across all assigned NADI sites.
InfrastructureUser & Access Control
Manage staff accounts, role assignments, and permission levels for personnel at Technology Partner-managed locations.
Access ControlHelpdesk & Ticketing
Raise, track, and resolve support tickets. Escalate issues to DUSP or relevant authorities with a full audit trail.
Support Tickets